Privacy Policy for Viking circle fitness ltd
Effective Date: 20/10/2021
Introduction
At Viking circle fitness ltd, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our gym, use our services, or interact with us online.
1. Information We Collect
We collect various types of personal information, including:
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Personal Identification Information: Name, address, phone number, email address, date of birth, emergency contact details.
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Fitness and Health Information: Medical history, fitness goals, physical assessments, workout progress.
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Payment Information: Credit card numbers, billing address (processed by secure third-party payment processors).
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Usage Data: Information about how you interact with our website, app, or any other digital services we offer.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide and manage your gym membership and services.
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To monitor and improve the quality of our services and your experience at the gym.
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To send appointment reminders, promotions, updates, and newsletters (you can opt-out at any time).
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To process payments and manage billing details.
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To comply with legal obligations and respond to legal requests.
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To safeguard the health and safety of our members.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:
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Service Providers: Third-party companies who help us run our business, such as payment processors, website hosting services, email marketing platforms, and fitness tracking tools.
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Legal Compliance: We may share information when required by law, such as in response to a subpoena or a legal investigation.
4. Data Security
We implement industry-standard security measures to protect your personal information. This includes using encryption, firewalls, and secure servers. However, please note that no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
6. Your Rights
Depending on your location, you may have the following rights concerning your personal information:
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The right to access the information we hold about you.
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The right to request corrections or updates to your data.
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The right to request deletion of your personal data.
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The right to withdraw consent for certain processing activities.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
We may use cookies or similar tracking technologies on our website and digital platforms to enhance user experience, track activity, and analyze usage patterns. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our services.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
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Phone: 07845177014
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Address: Unit 16, Maylands business centre, Hemel, hp2 7es